All items are ship via USPS Priority Mail with delivery confirmation and insurance for the value of the order.
Shipping will be calculated upon checkout.
It will take up to 5 days for delivery.
Refunds and exchanges:
Please contact me immediately if an item was broken in the mail. Keep in mind that my pieces are one of a kind and the replacement can not be made. Instead I will offer you a discount on any other item you choose and your payment will be refunded.
As soon as you receive the package, please inspect it, and let me know immediately if any damage has occurred while shipping. Email me the picture of the condition of the package and the broken piece. The refund will be processed as soon as I receive the pictures, and will be issued in the original form of payment. Please be aware that the Postal Service Investigation may need your cooperation, for insurance purposes.
Please contact me no later than 2 weeks from the day of purchase at firstname.lastname@example.org for any returns.
Thank you for stopping by. Enjoy your ceramics!